Shipping Policy
Thank you for shopping with us. Below are the details of our shipping process.
---📦 Order Processing Time
- All orders are processed within 1–3 working days
- Orders are not processed on Sundays or public holidays
- Once shipped, you will receive a tracking ID via SMS/Email/WhatsApp
---🚚 Delivery Time
- Estimated delivery time: 3–7 working days
- Delivery time may vary depending on your location
---💸 Shipping Charges
- Free Shipping on all prepaid orders
- A small shipping fee may apply on Cash on Delivery (COD) orders
---📍 Order Tracking
- Once your order is shipped, you will receive a tracking link
- You can track your order in real-time through the link provided
---📞 Delivery Attempts
- Courier partners will attempt delivery 2–3 times
- Please ensure your phone is reachable to avoid delivery failure
---⚠️ Important Notes
- Delays may occur due to weather, courier issues, or high demand
- We are not responsible for delays caused by courier companies
---❌ Failed Deliveries / RTO
- If a customer is unavailable or refuses delivery, the order may be marked as Return to Origin (RTO)
- Repeated failed COD orders may lead to restriction of future orders
---📢 COD Confirmation
- For Cash on Delivery orders, our team may contact you for order confirmation
- Orders may be cancelled if confirmation is not received
---📞 Contact Us
For any shipping-related queries:
- Email: [help.zapgadstore@gmail.com]
- WhatsApp: [9394118742]
---Thank you for choosing us 💙
